Outlook sync rules

When you sync with Outlook, linked Outlook item topics are synced based on the actions you have taken in both Outlook and MindManager according to these rules:

Outlook Action

Map Action

Sync behavior

Item Deleted

none

Topics linked to the deleted Outlook item are deleted from the map

Item Deleted

A topic linked to same Outlook item is deleted

Any other topics linked to the deleted Outlook item are also deleted from map

Item Deleted

Topics linked to the deleted Outlook item were updated/annotated

Topics linked to the deleted Outlook item are deleted from map

 

 

 

Item Added

A query used on the map matches the new Outlook item

Topics are added to the map that link to the new Outlook item

Item Added

No query used on the map matches the new Outlook  item

No change

 

 

 

Item Updated

none

Topics linked to the updated  Outlook item are updated in the map

none

One topic linked to an Outlook item is updated

The corresponding Outlook item and any other topics linked to the same Outlook item are updated

none

Multiple topics linked to the same Outlook item are updated with different information

Prompt for resolution

Item Updated

Topics linked to the same Outlook item are updated

Topics linked to the updated Outlook item are updated in the map (Outlook changes take precedence)

Item Updated

Topics linked to item deleted

No change

 

 

 

Exception

Exception

Prompt for resolution