Create, join, and manage accounts

Applies to MindManager used with Mindjet Catalyst.

Before you can use MindManager with Mindjet Catalyst, you must subscribe to the Mindjet Catalyst service to create an account, or accept an invitation from the Catalyst account's owner to join the account .

You can be an owner or user in multiple accounts. All your Catalyst accounts can be accessed using your Mindjet ID and password, which you create when you purchase software or services from Mindjet. See how your Mindjet ID works.

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Create an account - account owners

  1. Do one of the following:

  1. MindManager will open the Mindjet page where you can sign in with your Mindjet ID, and create a Mindjet Catalyst account. You are automatically designated the account owner.

  2. Enter the information for your subscription.

  3. You will receive an email message with a link to activate the account.

  4. Click the link in the email to log in to the account to confirm your subscription. You can invite users to the account (or add them later), and change the account settings.

Once you have completed these steps, you can sign in to the Mindjet Catalyst service and begin creating and using shared workspaces and documents.

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Invite users to join the account - account owners

When you are connected to a Mindjet Catalyst account where you are the owner, you can invite users to join your account at any time.

To invite users, do one of the following:

MindManager will open to the page for adding more users to the current account. The number of users you can add will depend on the type of account you have signed up for.

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Join an account - account users

When an account owner invites you to join an account you receive an email message with a link to join the account.

Click the link in the email to accept the invitation. If you already have a Mindjet ID, sign in (otherwise, you must enter your information to create one).

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Change account settings - account owners

Account owners can change the account name and description.

Do one of the following:

On the Manage Account page, click Edit Account Info. MindManager will open to the web page for changing your settings for the current account.

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Switch to a different account

When you sign in to Mindjet Catalyst, you automatically re-connect to the account you used last.

To switch to a different account do one of the following:

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Update the list of accounts

The Mindjet Catalyst Account List is automatically updated each time you sign in to Mindjet Catalyst.

If you have already signed in to Mindjet Catalyst and are subsequently added as a user to another account, the new account does not automatically appear in the list of Mindjet Catalyst Accounts in the Connected menu. To see an updated account list:

  1. Do one of the following:

  1. Click Refresh Account List.

In the account list, click on any account name to switch to that account.

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System messages

The System Messages button denali_message.bmp appears on the task bar when you have received a message about your Mindjet Catalyst account from the system administrator. Click this button to view the message.

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Suspended or disabled accounts

Accounts may be suspended when account fees are unpaid, maximum storage limits are reached, or when there is inappropriate use of the account. Before suspension, account users receive multiple email warnings to give them ample time to remedy the problem and avoid the suspension.

When an account is suspended, account users can still use Mindjet Catalyst to contact the Mindjet Catalyst servers, but all workspace content is read-only. No content is removed from the server for suspended accounts.

Suspended accounts are subject to a "grace period" and account users receive regular email reminders during this time. If the account is not re-activated when this period expires, it is disabled .

When an account is disabled account users cannot use Mindjet Catalyst to contact the Mindjet Catalyst servers. Instead they will receive a message that the account is disabled. Account users receive regular email reminders for disabled accounts during a second "grace period" allowing them ample time to re-activate the account. If the disabled account is not reactivated when this period expires, it is removed from the server and its content is no longer accessible.

For more information, consult the Mindjet Catalyst Account Management FAQ at the Mindjet web site.

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See also:

Mindjet Catalyst basics FAQ